Returns & Exchanges
At Auxbeam Lighting, we want to ensure your vehicle is equipped with the best illumination; if you are not completely satisfied, you can return or exchange your products within 30 days of delivery. All returned items must be in their original packaging and in new, resaleable condition to qualify for a full refund.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to obtain a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack the LED lights and accessories in their original box, ensuring all mounting hardware and manuals are included to avoid restocking fees.
Ship the Product
Affix the provided shipping label or your own trackable label to the package and drop it off at the designated carrier location.
Inspection and Refund
Once our technicians inspect the returned lighting for functionality and condition, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing